Welcome Max Mustermann

📶 WiFi & Internet

Network Name (SSID): [Insert SSID]

Password: [Insert password]

Router is located [e.g., behind the TV / next to the desk]. Signal should be strong across all floors.

📺 Smart TV

All TVs are SmartTV-enabled. You can log in to your own accounts (e.g. Netflix, Amazon Prime).

  • To change language: [Insert instructions or remote layout]
  • At the end of your stay, please log out of all apps

⚡ Electricity & Fuse Box

If power goes out, check the fuse box located [insert location, e.g. basement or under stairs].

Each switch is labeled – here is a legend:

  • Luce = Light
  • Bagno = Bathroom
  • Cucina = Kitchen

There’s also an automatic emergency light system that turns on when needed.

🚨 Emergency Contacts

Medical Emergency: 112 (European emergency number)

Local Pharmacy: [Name, Address, Opening Times]

Nearest Hospital: [Name, distance, link to map]

For urgent local help, contact Marco or Salvo via WhatsApp.

🏠 House & Usage

Here’s where you’ll find essential items:

  • Cleaning supplies: [Location]
  • Iron / Hairdryer: [Location]
  • Laundry machine: [Location + How to use]

Please be careful with the marble stairs – they may be slippery when wet.

💪 Gym (Private Use)

The small gym is in the [basement / designated room].

Use at your own risk. Equipment is basic and not always replaceable immediately if damaged.

Please wipe down equipment after use.

🛒 Neighborhood & Shopping

Closest supermarket: [Name, address, opening hours]

Bakery / fresh produce: [Suggestions]

Use Medusa to find restaurants, bus stops, and attractions nearby.

🚮 Waste Disposal in Ragusa

Please separate your waste and place the correct bin on the sidewalk in front of the house the evening before collection. Pickup happens early in the morning. If you're unsure, your host will gladly assist you.

  • (Grey) Monday: Mixed Waste (RSU Indifferenziato)
  • (Brown) Tuesday: Organic Waste (Organico)
  • (Blue) Wednesday: Paper & Cardboard (Carta)
  • (Yellow) Thursday: Plastic & Cans (Plastica + Lattine)
  • (Green) Friday: Glass (Vetro)

🧼 Cleaning

Your stay includes a full cleaning before check-in and after check-out. During your stay, if you’d like to book an additional cleaning service (extra fee), feel free to reach out:

📱 Book Cleaning via WhatsApp

📞 Or call Salvo directly: +39 338 866 7412

🅿️ Parking in Ragusa – What You Need to Know

Parking rules in Ragusa have recently changed. Please read this section carefully to avoid fines.

Yellow-lined spaces (Resident-only)

These are reserved for local residents with an official permit linked to their license plate. As the host, I unfortunately cannot provide such a permit to guests, since they are not transferable.

✅ 08:00 – 20:00: Guests can park here freely.
🚫 20:00 – 08:00: Parking is not allowed without a resident permit.

Blue-lined spaces (Public paid parking)

These are the best option for guests.

💶 Daytime (usually 08:00 – 20:00): €1 per hour (pay at nearby meter).
🌙 Evening/Night: Free after 20:00 in most areas (always check signs).

White-lined spaces (Free parking)

These are free 24/7 but rare in the city center.

🕒 Time 🟨 Yellow Zones 🟦 Blue Zones ⬜ White Zones
08:00 – 20:00 ✅ Allowed 💶 €1/hour ✅ Free
20:00 – 08:00 🚫 Residents only ✅ Usually free ✅ Free

If you're unsure where to park safely, just ask us. We're happy to help you find the nearest suitable spot.

📜 House Rules

  • No parties, loud music, or unregistered guests
  • No smoking indoors
  • Respect furniture and neighbors
  • Always lock doors when leaving

🔑 Check-Out Instructions

  • Remove all personal belongings
  • Take out the trash
  • Log out of all smart devices
  • Leave the key: [insert location or handover instruction]

Thanks for staying at Remote Base Sicily – we hope to welcome you again!

👥 Local Support Team

We’re here to help. During your stay, you have access to our friendly local team in Ragusa:

  • Marco Failla

    YOUR LOCAL SUPPORT

    Born and raised in Ragusa, Marco will be your go-to contact for check-in, logistics, and on-site questions.

    🇮🇹 Italian · 🇬🇧 English
    Phone (WhatsApp) +39 333 910 7594

  • Salvo Failla

    YOUR LOCAL SUPPORT

    Together with Marco, Salvo coordinates key handovers, house walkthroughs, and any maintenance needs.

    🇮🇹 Italian · 🇬🇧 English
    Phone (WhatsApp) +39 338 866 7412

  • Salvatore Failla

    OWNER

    Based in Berlin, Salvatore owns Remote Base Sicily to blend local charm with remote work functionality.

    He remains your contact before booking and supports your planning and questions.

    🇩🇪 German · 🇬🇧 English · 🇮🇹 Italian
    Phone (WhatsApp) +49 176 579 739 21

  • Medusa AI Assistant

    YOUR AI CONCIERGE

    Medusa is your AI assistant – always available to chat in the corner of your screen.

    She’s already here to answer general questions about the house, location, and booking.

    Once you check in, you'll get access to her private version via our guest member area – equipped with custom insights: WiFi info, where to take out the trash, where to find the key, and more..